CHRISTMAS RETURNS NOW AVAILABLE UNTIL 11/01/27
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Start a warranty claim

Find your order, describe the fault and share photos of the issue. Our customer service team will review your request and help with the next steps.

  1. 1 Find your order
  2. 2 Upload your photos

Find your order

Enter your order number and the delivery postcode used when you placed the order.

Order details

Have at least 3 clear photos ready, including the whole frame and a close-up of the issue.

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